Effective Date: April 1, 2026
At Indo Nepal Holidays, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or book our travel services.
1. Information We Collect
We collect information that you provide directly to us when booking a tour or inquiring about our services. This may include:
- Personal Identifiers: Name, email address, phone number, and physical address.
- Travel Documents: Passport details and visa information (required for border crossings and permits).
- Payment Information: Billing address and payment details (processed securely through our payment gateways).
- Technical Data: IP address, browser type, and usage data collected via cookies to improve our website experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm your travel bookings and reservations.
- To coordinate land operations with our regional managers in India and Nepal.
- To communicate important updates regarding your itinerary.
- To comply with legal requirements and government regulations (e.g., permits for restricted areas).
- To improve our customer service and website functionality.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners to facilitate your travel:
- Service Providers: Hotels, airlines, and local transport coordinators.
- Regional Operations: Our dedicated land managers (e.g., in Delhi, Kerala, or Uttarakhand) who require your details to execute your tour.
- Legal Requirements: When required by law or to protect the safety and rights of our travelers and staff.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use encrypted connections (SSL) for data transmission and restricted access protocols for our internal databases. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal data we hold about you.
- The right to request the correction of inaccurate information.
- The right to request the deletion of your data (subject to legal or contractual obligations).
- The right to opt-out of marketing communications.
6. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of our website.
7. Changes to This Policy
Indo Nepal Holidays reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
- Company: Indo Nepal Holidays
- Email: tours@indonepalholiday.com
- Mobile (WhatsApp/Viber): +977 9700099979
- Address: Narsing Chowk-Thamel, Kathmandu, Nepal
